managed IT service

BACKUP & DISASTER RECOVERY WITH FTx MSP

Every 15 minutes, FTx POS’s backup and disaster recovery (BDR) solution captures and stores your critical data, which can virtualize an inoperable server within 30 minutes of system failure.

  • Snapshots of Your Servers Every 15 Minutes
  • Nightly Backups Are Stored in Off-Site Data Centers
  • Our Remote Monitoring & Management Solution Includes ESET Antivirus Software for Increased Security
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Network Failover system

NETWORK FAILOVER

Our FTx MSP's network failover system harnesses the power of Verizon Wireless’ 4G LTE connection to allow you to access your network and continue your credit card transactions during work outrages.

  • Seamlessly Continue Operations & Transactions When Your Network Goes Down
  • Eliminate Transaction Slowdowns & Lose Sales Due to Connection Issues
  • Required Security for PCI Compliance
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LIFELINE TECHNICAL SUPPORT SERVICES

Access Lifeline technical support services, including an expansive training resource library, when you purchase FTx MSP.

  • Receive Fast Technical Support via an Online Ticket Process
  • New Training & Tutorial Webinars Uploaded Weekly
  • Personalized One-on-One Remote Training Options
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FEATURED BUSINESS SOLUTIONS

FTx POS keeps an ever-vigilant eye on your IT, monitoring the pulse of your business. Trust FTx POS and all of our featured business solutions.

FTX POS

FTx Cloud POS allows full customization on each interface screen.

  • Quickly Create Custom Panels & Buttons
  • Easily Assign Employee Permissions
  • Integrate with Digital Signage to Maximize Sales Potential

FTX LOTTERY

Tailor-made inventory control designed specifically for your online lotto and lottery scratch-off games.

  • Run Inventory Reports by Department
  • Quickly Access Which Games Are Active
  • Automatically Create Invoices Based on Currently Activated Books

FTX TIME CLOCK

Prevent employee time theft and save thousands of dollars on your payroll with FTx Time Clock.

  • Put an End to Misreporting Hours on Timesheets
  • Stop Buddy Punching in Its Tracks
  • Prevent Unauthorized Lunch & Break Extensions

FTX BIOMETRIC SECURITY

A biometric fingerprint scanner that identifies employees and eliminates in-store security risks.

  • Prevent Employee Time Theft
  • Stay in PCI Compliance
  • Control Manager & Employee Permissions

FTX DIRECTOR

An inventory control center to keep you organized, your employees incentivized, and profits rising.

  • Make On-the-Fly Price Book Adjustments
  • Exercise Ultimate Control Over Inventory
  • Track & Pay Out Spiffs and Commissions

REPORTING

Granularly track sales and inventory with detail-rich custom reporting and easily import relevant data into accounting software.

  • Schedule Commonly Run Reports to Generate Automatically
  • Import Preformatted Reports into Your Accounting Software
  • Track Inventory in Real-Time from Any Internet Device

FTX HANDHELD

Powerful inventory control in the palm of your hand to streamline operations and enable communication across the sales and warehouse floors.

  • Prevent Loss with Inventory Cycle Counts
  • Reduce Inventory Shrinkage
  • Capture Inventory Data Instantly

HARDWARE SOLUTIONS

FTx POS has partnered with Hewlett-Packard to provide a 3-year warranty for computers and a 3-year advanced replacement on all peripherals.

  • Hardware Packages Designed & Tested for Reliability
  • Create a Welcoming Point of Contact for Your Customers
  • Powerful, Compact, Agile Equipment That Works as Hard as You Do

WHAT CUSTOMERS SAY ABOUT US

Jeff Samona video-button
Shon Ross video-button
Tony Cooper video-button
Randy Silverman video-button

WHAT CUSTOMERS SAY ABOUT US

Help us improve our productivity

I would recommend FasTrax to just about anybody because of the ease of use of most of the functionalities, which are pretty user-friendly—and the support staff is great. We’ve been able to get a hold of our inventory control, pull the necessary reports we’ve needed, and just had better overall control of the whole entire company.

Jeff Samona

POS Administrator, Wild Bill’s Tobacco

Help us improve our productivity

We’ve actually been with FasTrax since 1999. We use them because they’re one of the few technology companies with POS systems that are built for the tobacco company, that started in the tobacco industry, and actually caters to what we do every day. I would recommend FasTrax because of the people, and at the end of the day, that’s what we’re all about.

Shon Ross

Nothin’ Butt Smokes

Help us improve our productivity

I’ve been using FasTrax since about 2014. It’s a very, very simple program to understand. My favorite feature of the software is the filtering options, where I have the ability to recharacterize thousands of items with just a few mouse clicks. I am also now able to make price changes in a more timely manner—before, it would take a day; now it takes an hour or less.

Tony Cooper

Tobacco Junction

Help us improve our productivity

We’ve been using FasTrax pretty much since its inception. We feel that the FasTrax POS register systems are really user-friendly, and I think that the fact that the company that owns FasTrax has their own retail tobacco outlets gives us something that has skin in the game as far as the ability to understand all of our issues because they’re simpler.

Randy Silverman

Klafters Inc.

RESOURCES

FTx POS offers a full library of training resources with new webinars, videos, and training documents added weekly.
These free resources are available to help you maximize the operational efficiency of your FTx MSP system and other FTx POS solutions.

FREQUENTLY ASKED QUESTIONS

Find answers to some commonly asked questions about FTx MSP. 

FTx MSP is a service provided by FTx POS that keeps a vigilant eye on your IT infrastructure to give your business maximum uptime and save your data. With our services like Backup & Disaster Recovery and Network Failover, your data is safe and business never gets hampered.

Yes, there is a charge for FTx MSP services, and you can discuss them with our solutions expert.

Our services reasonably priced and designed to benefit any business to increase ROI.

Yes. If you have multiple stores, we can offer all of our services. We provide services according to your requirements.